Privacy Policy

VANESSA WU collects on the Site data concerning its CLIENTS and more particularly when creating an account, placing orders or through cookies.

VANESSA WU is committed to respecting the privacy of its CLIENTS and the Data Protection Regulations. The Data Protection Regulations include the General Data Protection Regulation 2016/679 of 27 April 2016 ("GDPR") and the French Act n° 78-17 of 6 January 1978 ("French Act").

Therefore, VANESSA WU is committed to the protection of your personal data (your "Data").

This Policy is based on transparency and fairness.

Here you will find all the information required to understand how VANESSA WU collects, processes and protects your Data when you are using the website https://www.vanessawu.fr/en/ (the "Site").

We remind you that a minor under 15 years of age cannot consent alone to the processing of his personal data. Consent must then be given or authorized by a person holder of parental responsibility for the child.

1. Who to contact if you have any questions about your Data?

VANESSA WU attaches great importance to the respect of your rights and freedoms and the protection of your Data. Thus, we have appointed a person responsible for all questions relating to the protection of your Data.

For any questions regarding your Data, you can contact her by email at the following address: shop@vanessawu.fr

2. Why do we collect your Data?

VANESSA WU collects and processes Data to respond to CLIENTS' requests and improve their experience on the Site, including to:

  • Allow your registration on our Site;
  • Process your orders;
  • Inform you, if you expressly wished it, on the current events of the Site via our newsletter;
  • Conduct remarketing campaigns;
  • For the proper functioning of the Site.

3. With whom do we share your Data?

In connection with the use of the Site, we may transfer your Data to our service providers and subcontractors, in particular for delivery purposes or for any contract or legal duty.

4. Where are your Data stored?

In principle, your Data are hosted on the territory of the European Union and are not transferred to third countries.

Thus, our Site is hosted by: OVH

Nota Bene: In order to offer you online services tailored to your needs, VANESSA WU may use third parties located outside the European Union. To process your Data and offer you these services, these partners may process your Data outside the European Union.

In this event, VANESSA WU has taken the necessary guarantees so that the level of protection of natural persons offered by the Data Protection Regulation is not compromised.

You may consult these guarantees upon request at the following address: shop@vanessawu.fr

5. How long do we keep your Data?

We will keep your Data for the duration of your subscription on the Site and/or of our contractual relationship in order to ensure your identification during the login process to your account and to enable the provision of the services offered.

In the event of unsubscription from the Site, unsubscription from our newsletter, etc. your Data will be deleted from our active databases and only kept as an archive for the purpose of establishing proof of a right, of the performance of a legal obligation or contract.

Thus, the Data relating to our clients are stored as an archive for a period of 5 years from the end of the contractual relationship.

When the contract is concluded electronically and relates to a sum equal or superior to 120€, we keep the contract for a period of 10 years.

Concerning the newsletter data, we keep the data only for a period of 3 years from the last contact from the prospect or from the end of the contractual relationship with the client.

In any event, we will keep your Data for no longer than the duration necessary for the purposes for which they are processed in accordance with the uses set out in this Privacy Policy and in compliance with Data Protection Regulations.

6. What are your rights on your Data?

You have rights to your Data. In accordance with the Data Protection Regulations, especially the articles 15 to 22 of the GDPR, and after proving your identity, you have the right to request access to your Data, to request the rectification or deletion of your Data.

Furthermore, within the limits set by the current legal framework, you also have the right to object to the processing, to request its limitation, to decide the post-mortem fate of your data, and the right to the portability of the personal data provided.

To exercise these rights, you can contact our Account Manager at the following address: shop@vanessawu.fr or VANESSA WU - Privacy - 38 rue Servan 75011 Paris, France

7. Can we make this Policy evolve?

We reserve the right to make the Policy evolve at any time. Therefore, it is recommended that you consult it regularly. If changes are made, we will publish those changes on this page and where we deem appropriate, depending on the purpose and significance of the changes.

8. National supervisory authority

We remind you that you can contact the French national supervisory authority (“Commission Nationale Informatique et Libertés” or “CNIL”) directly on the website https://www.cnil.fr/fr/agir or by mail at the following address: Commission Nationale de l'Informatique et des Libertés, 3 Place de Fontenoy - TSA 80715, 75334 PARIS CEDEX 07.

9. Specific information about cookies

9.1.  What is a cookie?

A cookie is a text file that can be placed in a terminal device when visiting an online service with a browser. A cookie file allows its issuer, during its validity period, to recognize the terminal device concerned each time this terminal device accesses digital content with cookies from the same issuer.

9.2.  How long is the cookie stored?

In any case, cookies stored on your browsing device with your consent are deleted 13 months after they are stored on your device

9.3.   Why do we store cookies on your terminal device?

The categories of cookies that are stored on your terminal device are as follows:

Types of cookies

Function(s)

Identification of cookies/partners

Statistics

To establish statistics and volumes of frequentation and use of the various elements composing our Site (sections and contents visited, clickstream data), allowing us to improve the interest of our services and to make our services more user-friendly

 

Techniques (display)

To adapt the presentation of our Site to the display preferences of your terminal device (language used, display resolution, operating system used, etc.) during your visits to our Site, depending on the viewing or reading hardware and software that your terminal contains

 

Techniques (optional)

To store information relating to a form that you have completed on our Site (registration or access to your account) or to products, services or information that you have chosen on our Site (subscribed service, contents of an order basket, etc.).

 

Techniques (identification)

To enable you to access reserved and personal areas of our Site, such as your account, through identifiers or data that you may have previously entrusted to us and to implement security measures, for example when you are asked to log back into a content or service after a certain period of time.

 

Advertising and remarketing

Submitted by third-party companies (commercial partners, remarketing service providers, etc.).

 

Third-Parties

“Social networks” buttons enable you to share our content with other people, especially on social networks such as Facebook, Twitter, Google Plus, Pinterest, etc.

Even if you have not used these sharing buttons, it is possible that social networks will follow your browsing if your account or session is activated on your computer at that time. We advise you to inform yourself about the terms and policies of data protection of the sites of these social networks.

 

 

9.4.  How to set your browser to turn off cookies and to reject them?

At any time, you can configure your browser software to partially or fully reject the deposit of cookies on your terminal device.

Attention: any setting is likely to modify your navigation on our Site and your conditions of access to certain services requiring the use of cookies. We decline any responsibility regarding the consequences related to the degraded functioning of our services resulting from the impossibility of recording or consulting the cookies necessary for their functioning and that you would have rejected or deleted.

Please find below information about the main browsers.

  • Google Chrome              

Click on the “Tools” menu icon.
Select Options.
Click on the “Advanced Options” tab and go to the Privacy section.
Click on the “Show Cookies” button.

  • Internet Explorer

In Internet Explorer, click on the “Tools” button, then on “Internet Options”.
Under the “General” tab, under “Navigation History”, click on “Settings”.
Click on the “Show Files” button.

  • Firefox

Go to the “Browser Tools” tab then select the “Options” menu.
In the window that appears, choose Privacy and click on “View Cookies”

  • Safari

In your browser, choose “Edit” menu > “Preferences”.
Click on “Security”.
Click on “View Cookies”.

For more information about cookies, you can consult the CNIL website at the following address: https://www.cnil.fr/fr/site-web-cookies-et-autres-traceurs


Follow us on Instagram

Free delivery
from 30€ of purchase

Secure payment
SSL Secure

Free returns
In France, Belgium, Luxembourg and Spain

Customer service
Need an advice? From monday to friday

+33 (0)1 76 58 04 54