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Shipping

All our shoes are delivered in a box tied with a nice black ribbon, because we consider that each order Vanessa Wu is a gift, whether for oneself or to offer!

NOTE: our logistic team process your orders from Monday to Friday, between 9AM and 5PM.

On top of the shipping delivery, please count the delay necessary to process your orders. This delay can vary, based on the delivery method selected :  

  • delivery Chronopost, Express International : all order placed before 11AM is shipped on the same day (excluding weekends and bank holidays) 
  • delivery Colissimo, Mondial Relay, Standard International: processed within 24 / 48h on business days (excluding sales periods)  

Metropolitan France

Standard pick-up point delivery costs 2,90€ and is offered from 50€ of purchase! 
Your order is delivered within 3 to 5 working days.

 

Delivery at home costs 4€ and is offered from 150€ of purchase!

    • >200€ of purchase: delivery without signature
    • <200€ of purchase: delivery with signature

Your order is delivered within 48h / 72h.

 

The 24h express delivery costs 9€ at home and 6€ at a pick-up point.
Your order is delivered the next day before 1pm (if the order is placed before 11AM).

Belgium

Standard pick-up point delivery costs 2,90€ and is offered from 50€ of purchase! 
Your order is delivered within 3 to 5 working days.

 

Delivery at home or pick-up point with Colissimo costs 4€ and is offered from 150€ of purchase!

    • >200€ of purchase: delivery without signature
    • <200€ of purchase: delivery with signature
Your order is delivered within 48h / 72h.

 

Luxembourg

Standard pick-up point delivery costs 2,90€ and is offered from 50€ of purchase! 
Your order is delivered within 3 to 5 working days.

 

Delivery at home costs 5€.
Your order is delivered within 3 to 6 working days.

 

Spain

Standard pick-up point delivery costs 2,90€ and is offered from 50€ of purchase! 
Your order is delivered within 3 to 5 working days.

 

Delivery at home costs 6€.
Your order is delivered within 3 to 6 working days.

 

Other countries

We also ship to all Europe and some worldwide countries. For prices and delivery methods available, click the button:

 

See the shipping costs and delivery time >

Vanessa Wu offre un paiement 100% sécurisé avec une protection de données grâce à un serveur crypté
Buy Now Pay Later
in France, Belgium, Luxembourg, Spain, Germany, Austria and Portugal!
Toutes les chaussures Vanessa Wu sont livrées dans une boite nouée d'un ruban noir
Free delivery
in France, Belgium, Luxembourg and Spain from 50€ of purchase
Vanessa Wu accepte les retours de colis qui peuvent être effectués via un portail de retour dédié
Free returns and exchanges
in France, Belgium, Luxembourg and Spain
Le service client Vanessa Wu disponible du lundi au vendredi de 9h30 à 13h00 et de 14h à 17h00
Customer service
shop@vanessawu.fr
+33 (0)1 76 58 04 54
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Accessories to complete your outfit?
Chaussettes Vanessa Wu montantes vert kaki et pailletées or femme
Lacets plats or Vanessa Wu femme pour sneakers
Clélie gold laces
3,00€